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Job vacancy Customer Support Agent
Announced
16 May, 2024
Job Type
Full Time
Job Status
Employee
Job Title
Customer Support Agent
Job Location
Central Malta
Job Presentation
We are looking for a Customer Support Agent to work on day basis offering customer support mainly over the phone and going out of their way to help with customers’ queries.
Responsibilities:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries and/or complaints
- Communicating with customers through phone, email, social media and live chat.
- Give customers appointments for their vehicle maintenance at the company’s workshop.
- Participate in the processes that are required for the workshop to offer an excellent service.
- Communicating and coordinating with colleagues as necessary.
- Ensure customer satisfaction and provide professional customer support.
Requirements:
- Have an O-Level standard of education.
- Be fluent in Maltese and English language.
- Be computer literate
- Have some experience working with customer support.
Working Hours
- Week 1: 07.30hrs till 16.15hrs
- Week 2: 08.00hrs till 17.00hrs
- Health Insurance
- Life Insurance
Salary
up to EUR 18,800 Annually (EUR)
Reference number
YY063
Valid Till
16 Aug, 2024 (76 days left)
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Konnekt
Capital Business Centre, Entrance C, Level 2, Triq taz-Zwejt, San Gwann
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+356 2123 4010
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