Job offer: Risk and Payments Specialist


Announced
01/10/20248 days ago
Job Status
Employee
Job Type
Full Time
Expiration Date
10/12/2024 62 days left
Job Location
Malta
Job Title
Risk and Payments Specialist
Work At
People & Co Ltd
Suite 4, Paolo Court, Giuseppe Cali Street Ta'Xbiex XBX 1423 Malta
Job Presentation


Veilig, verantwoord en vertrouwd spelenSafe, responsible and trusted gaming

Description JOI Gaming is looking for a full-time Risk and Payments (RP) Specialist (Dutch Speaking) to assist the Risk and Payments Manager and Operations Manager to ensure that it runs its operations according to the mandatory requirements and standards, to create a safe experience for the player and build a reputable business.

· Familiarize yourself with specific risk management & payment processing procedures

· within the RP department to transition smoothly into the new role.

· Review documents in compliance with regulations & internal procedures.

· Ensure prompt handling of deposits & withdrawals.

· Analyze, monitor, and report any unusual transactions.

· Analyze, monitor, and report suspicious gaming activity.

· Assess and analyze potential account risks, reporting suspicious accounts as necessary.

· Handle escalations from other departments & prioritize them accordingly.

· Keep customer experience a top priority at all times.

· Perform Enhanced Due Diligence (profiling) when required.

· Be open to working on various tasks & projects as assigned ad hoc.

· Stay updated on changes in regulatory frameworks and internal policies & procedures.

· Provide insights and recommendations for improving user experience & revenue

· generation while maintaining security & compliance standards.

Requirements· Fluent in Dutch and English.

· Relevant experience in a related area.

· Excellent team player, able to work well under pressure and with minimal supervision.

· Reliable, takes initiative, and is self-motivated.

· Good problem-solving and analytical skills.

· Knowledge of AML considered an asset.

· Highly organized with attention to detail.

· Willingness to work holidays, weekends, and on a shift rotation basis including late shifts.

· Ready to perform calls with our players.

Benefits
  • Pension (5%) of your annual gross salary
  • €1000 Employee Benefits Package for Gym, Flights, Health Insurance, etc.
  • Friday Drinks & Lunch at the Office with the team.
  • Hybrid Work: Work from home twice a week.
  • Remote Work: Work remotely for a total of 1 month a year.
  • Birthday Leave: Enjoy an extra day off on us!
  • Free Parking in Sliema next to the office (If you own a car).
  • Relocation Package

  • How to Apply

    Kindly use the following link to apply for this job:
    JOB BY
    People & Co. Ltd
    Suite 4, Paolo Court Giuseppe Cali Street Ta'Xbiex, XBX 1423, Valletta
      +356 2132 2314

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